When you have ideas about commissioning certain items, you can:
-
submit a suggestion to us at Plush Toy Kingdom Suggestion corner at http://www.pokemonkingdom.com/suggestions/
(if you don’t really plan to buy it, but just suggest we provide that item), or
2. submit a ticket to us in our Plush Toy Kingdom Support Center at http://www.pokemonkingdom.com/support/
<Simple Flow Chart>
\(^∀^)メ(^∀^)ノThe communication process is easy & direct! \(^∀^)メ(^∀^)ノ
Step 1. You submit ticket with request & reference pictures or links,
Step 2. Our tailors check it & see if they can make it, and what the material will be used, and give you professional suggestion if you’ve special request, then, give you the quotation.
Step 3. If you are okay with it & want to buy it, just reply the ticket.
Step 4. Then we will give you the private product link, so you can order it as normal.
Step 5. Once we finished it, we will send you the actual product photos.
Step 6. You check the actual product photo.
**If it is okay, then we will ship it to you;
**if you want to adjust something, just tell us all the requests, and our tailor will adjust them for you; and send you the actual product photos again after adjustment.
**We can adjust the product for maximum twice,if there’s any extra material cost occur,you might need to pay for it.
**If you are not satisfied and want a refund, we will deduct actual material cost of your commission items and give you a partial refund.
Step 7. You received your commission item!! (*> ω <*)
(๑•ᴗ•๑) ◝(。◕‿◕。)◜ (๑•ᴗ•๑) ◝(。◕‿◕。)◜ (๑•ᴗ•๑) ◝(。◕‿◕。)◜ (๑•ᴗ•๑) ◝(。◕‿◕。)◜ (๑•ᴗ•๑) ◝(。◕‿◕。)◜ (๑•ᴗ•๑) ◝(。◕‿◕。)◜ (๑•ᴗ•๑) ◝(。◕‿◕。)◜ (๑•ᴗ•๑)
*In our experience, there are 3 types of commission requests~***
【1】 Designer own drawling – commission orders ticket
*This means you give us the drawing (showing toy’s front, back & both side), if you have request about the material or specific size or specific design or specific color, just mark them on the drawing, and our tailor will check & discuss with you about the design or material and give you the quotation & private product link with password, so you can buy it as normal orders.
Examples:
【2】 Custom Modifications – change existing items color / design / size
*This means you want to change the design or the color or the size of our existing items, our tailors will check if they can change for you.If our tailor can change for you, we will confirm the change in the ticket,
Examples:
【3】 Give Reference links or pictures – links from internet resources / other shops
*This means the cartoon or character is existed already, but you cannot find it in our website yet. So, you only need to give us the cartoon name plus comic name (or game name or movie name) with the reference links or pictures, and our tailor will give you the quotation and send you the actual product photos after finished it. The process is just like type [1] Commission orders.
Examples:
Questions?
**Just send us an email to support@pokemonkingdom.com , we check all emails every day~~ d(^_^)
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